The assistant nurses' perspective facing the implementation of the Lean program in hospital emergencies

Authors

  • Pamela Regina dos Santos
  • Nelsi Salete Tonini
  • Maristela Salete Maraschin
  • Fabieli Borges
  • Daniele Lopes

DOI:

https://doi.org/10.36489/nursing.2021v24i280p6147-6156

Keywords:

Quality management, Bed Occupancy, Nursing, Qualitative, Assistance

Abstract

Objective: analyze the impact on the implementation of the Lean Program, on the perspective of assistant nurses. Method: descriptive, exploratory, retrospective, and documental study, of qualitative approach, with assistant nurses from a Teaching Hospital. The data was collected by semi structured interviews, in the year 2019. Content Analysis was used in the Thematic modality. Results: Problems such as the increase of working hours and incipient staff sizing were evidenced. The nursing staff, during the assistancefaces limitations when it is related to the inadequate sizing and insufficient qualitative of professionals and material resources available, making it an exhausting work. Conclusion: the study has shown the necessity of adequate nursing staff sizing as well as prediction and provision of medical and hospital materials for good quality assistance, seekingto add value to the patient as well as their satisfaction with the care provided at the institution.

Author Biographies

Pamela Regina dos Santos

Nurse. Student of the Residency Program in Nursing Management in Internal Medicine and Surgery. State University of Western Paraná, Cascavel/PR campus.

Nelsi Salete Tonini

Nurse. PhD. Professor of the Residency Program in Nursing Management in Clinical Medicine and Surgery. State University of Western Paraná, Cascavel/PR campus.

Maristela Salete Maraschin

Nurse. Master. Professor of the Residency Program in Nursing Management in Medical and Surgical Clinic. State University of Western Paraná, Cascavel/PR campus.

Fabieli Borges

Nurse. Master. Professor of the Residency Program in Nursing Management in Medical and Surgical Clinic. State University of Western Paraná, Cascavel/PR campus.

Daniele Lopes

Nurse. Specialist. University Hospital of the West of Paraná/ HUOP. Cascavel / PR.

Published

2021-09-02

How to Cite

dos Santos, P. R., Salete Tonini, N. ., Salete Maraschin, M. ., Borges, F. ., & Lopes, D. . (2021). The assistant nurses’ perspective facing the implementation of the Lean program in hospital emergencies. Nursing Edição Brasileira, 24(280), 6147–6156. https://doi.org/10.36489/nursing.2021v24i280p6147-6156

Issue

Section

Artigos Cientí­ficos