Programas de suporte às segundas vítimas e seus impactos: revisão integrativa
DOI:
https://doi.org/10.36489/nursing.2022v25i284p6953-6968Keywords:
Segunda vítima, Eventos adversos, Programas de apoio, Acolhimento, Angústia emocionalAbstract
OBJECTIVE: Identify and evaluate scientific evidence available in the literature about programs and their impacts on health professionals in the condition of the second victim. METHOD: is an integrative review based on the PICO strategy, carried out with 8 articles generated through the PubMed, Embase, Cochrane Library, LILACS, CINAHL and PsycINFO databases between January and June 2021. RESULTS: observing the existence of formal reception support, the publications address risk and safety managers, professionals assisted by support programs, direct patient care professionals and who may or may not be in the condition of a second victim and their impacts. CONCLUSION: despite the presence of studies that show the effectiveness of some support programs for second victims, there is still a gap regarding the appropriate type of care offered and the impacts of these interventions.