Notification of adverse events and their gaps in the patient safety process

Abstract

Objective: to analyze the contributions of the notification of adverse events to patient safety and the obstacles in the care process that hinder the offer of safe hospital care. Methods: it is an integrative literature review in the databases SciELO, LILACS and BDENF. For the definition of the guiding question, the PICO strategy was used and for the study selection process, the PRISMA flowchart was used. The searches covered the period from 2014 to 2019, with articles available in Portuguese, in full and in the original format being selected. Results: 16 articles were selected for analysis, showing that the identification of gaps in the work process can provide important elements for promoting safety in health care. Conclusion: the notification of adverse events provides safer care, as they allow the analysis of incidents, identification of causes and the implementation of strategies to minimize avoidable errors.