Near miss in primary care for patient health and safety
integrative review
DOI:
https://doi.org/10.36489/nursing.2021v24i273p5279-5288Keywords:
Near miss, healthcare, Patient safety, Primary health careAbstract
Objective: To identify the evidence about near miss incidents in primary health care services. Method: Integrative literature review based on primary articles published in seven databases. The descriptors "near miss", "primary health care" and "safety management" were used without limitations regarding the year of publication and languages. Results: The types of near miss incidents most frequently reported were related to medication errors, ranging from 6.2% to 96%, and the prescription process was the most recurrent. Health professionals were responsible for intercepting between 66% to 83% of incidents. Conclusion: Reporting of near miss incidents should be encouraged and incorporated into management practices. Knowing the errors early and their potential for damage enables improvement actions for patient safety.
